Stories of innovation

Categories
AI governance Business automation Client experiences Team augmentation
AI governance

BMO earns top global ranking for Responsible AI Leadership

Artificial intelligence is transforming how organizations innovate, serve clients and create value. As AI adoption accelerates, trust, transparency and accountability remain essential to scaling its impact responsibly.  BMO earned top recognition for Responsible AI Leadership in the 2026 Evident AI Index, receiving the highest available scores for Responsible AI principles, executive engagement and the integration […]

Read article
AI governance

BMO leaders explore AI’s next frontier at Nrth Festival 2026

At the recent Nrth Festival 2026 (formerly Elevate Festival), Lovell Hodge, Head of AI, BMO Wealth, and Rohit Thomas, President, BMO Insurance, offered a clear view of AI’s next frontier: intelligence embedded in everyday work, improving decisions and creating value where it matters most.   For Thomas, that future is already taking shape. His ambition is […]

Read article
AI governance

Scaling the next generation of global AI leaders

Transformative AI companies need access to capital at critical stages of growth to commercialize innovation, compete globally and create lasting economic value.   BMO is supporting that journey through a strategic investment in the Radical Breakouts Fund, a new venture capital strategy from Radical Ventures focused on helping high-growth AI companies scale into global leaders. The […]

Read article
Client experiences

Next Best Offer: Turning data into timely client conversations

BMO is applying artificial intelligence to help deliver more personalised client experiences and strengthen how bankers identify opportunities to support their clients. Across the bank, AI is being used to combine data, advanced analytics and human expertise to deliver tailored products and offers that inform timelier client engagement, all in a privacy-centric way that is […]

Read article
AI governance

Return on Intelligence: Leading through transformation: Why AI success starts with systems, culture, and trust

Presented by the BMO Institute for Applied Artificial Intelligence & Quantum In this episode of Return on Intelligence on Markets Plus, Kristin Milchanowski sits down with Lt General Ross Coffman (Ret.) Army Futures Command to explore why so many organizations struggle to scale AI and technology investments. While companies continue to prioritize new tools and capabilities, the conversation underscores a fundamental […]

Read article
Client experiences

AI and the future of personalized advice

In wealth management, the most valuable advice often comes at pivotal moments in a client’s life, including events like preparing for retirement, selling a business, receiving an inheritance, or navigating market uncertainty. The challenge is identifying those moments early enough to provide meaningful guidance. At BMO Wealth Management, AI is helping advisors do exactly that: […]

Read article
Business automation

From prediction engines to decision engines: Building an agentic decision intelligence layer

Operationalizing AI through intelligent decision systems.

Read article