Stories of innovation
Aura: Helping power BMO’s goal of 50% faster underwriting by 2028
BMO is applying AI to transform our end-to-end commercial credit journey. The first agent for this transformation was launched in 2026 and focuses on automating the generation of commercial credit assessments, which previously underwriters created manually. Aura is a GenAI powered assistant that reviews information from multiple systems and synthesizes it into a coherent narrative […]
Read articleNext Best Offer: Turning data into timely client conversations
BMO is applying artificial intelligence to help deliver more personalised client experiences and strengthen how bankers identify opportunities to support their clients. Across the bank, AI is being used to combine data, advanced analytics and human expertise to deliver tailored products and offers that inform timelier client engagement, all in a privacy-centric way that is […]
Read articleHelping wealth professionals focus on what matters most
In wealth management, our professionals’ greatest asset is time. The more time spent understanding client goals, navigating complex financial decisions and building trusted relationships, the greater the value they can deliver. At BMO Wealth, AI is not replacing human advice, it is amplifying advisor capacity and effectiveness. By removing friction from workflows and making expertise […]
Read articleAI and the future of personalized advice
In wealth management, the most valuable advice often comes at pivotal moments in a client’s life, including events like preparing for retirement, selling a business, receiving an inheritance, or navigating market uncertainty. The challenge is identifying those moments early enough to provide meaningful guidance. At BMO Wealth Management, AI is helping advisors do exactly that: […]
Read articleFrom prediction engines to decision engines: Building an agentic decision intelligence layer
Operationalizing AI through intelligent decision systems.
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